Essential Questions An IT Company Should Ask Suppliers Before Becoming Telecom Resellers

Essential Questions An IT Company Should Ask Suppliers Before Becoming Telecom Resellers

 

Essential Questions An IT Company Should Ask Suppliers Before Becoming Telecom Resellers

Becoming a white label telecom reseller is a bold move that could prove highly lucrative, providing you with the opportunity to promote your brand in telecommunications without the workload of creating and managing a product inventory. You can form positive professional partnerships with clients, which enables you to contribute to, and influence, their decision making processes, without having to refer them to a third party over whom you have little control.

Get Your Free Product Brochure

Therefore, as an independent telecoms reseller, you can build strong business partnerships based on product knowledge, confidence, and credibility.If you’re considering becoming part of a telecom reseller program, ask your potential suppliers some key questions, so you enter the agreement fully informed, and maximize the chance of success once you are up and running.

1) HOW SIMPLE IS IT TO ROLL OUT THE SOLUTION TO THE END-USERS?

As an IT specialist, you’ll be familiar with the complexities of rolling out hardware and software solutions, and how up to date training can simplify the process. As a telecoms reseller, your clients will seek a streamlined solution that minimizes problems and provides full service quickly and efficiently. Ensure that your chosen supplier can provide reassurance about how easy the solutions will be to roll out and, crucially, what level of ongoing support is provided.

2) WHAT LEVEL OF SUPPORT NEEDS TO BE PROVIDED AND HOW EASY IS IT FOR ME TO PROVIDE?

An effective supplier will become an integral part of your team, giving you access to training, support, and marketing information that will help to get your business off the ground and generate sales. It’s in the interest of your supplier that you can generate new revenue streams, engage customers, and establish long-term professional partnerships. Therefore, securing the right solutions from your supplier is key, so that your business is fully equipped with the knowledge, expertise, and connections to achieve rapid success.

3) DO YOU OFFER TRAINING FOR YOUR PRODUCTS?

Whether you are new to the telecommunications industry or an existing white label telecom reseller who is seeking a new supplier, it’s vital to have an understanding of your product range. Relationships with your clients depend on being able to provide accurate, up to date information and advice about product choice and the benefits for their business, so you must ensure that your supplier can provide the level of training you require. Ask how training is provided and what level of ongoing support is offered.

4) HOW FLEXIBLE ARE YOUR SYSTEMS IN TERMS OF ADDING EXTRA FEATURES?

Scalability is important as many of your clients will be small to medium-sized businesses who are planning for future growth, so their telecoms solutions need to be flexible and scalable. For example, Cloud-based PBX systems offer a variety of features that, initially, may not all be required but, as a client ventures into new modes of working, these may become beneficial. At the same time, advances in technology open new avenues in which a client may be interested. Being able to add extra features is critical, so only sign up with a supplier who can guarantee that this is possible.

GREAT OPPORTUNITIES FOR YOUR BUSINESS

Telecoms resellers in the UK provide a vital service to businesses of all types and sizes and, with the BT 2025 Switch Off looming, there will be ample opportunities for your IT company to secure new sales leads and to form productive partnerships with clients.

For more information on becoming a telecoms reseller with Sysconfig, get in touch!

New call-to-action

Image source: Pixabay

Tags: ,

 

Leave a Reply

Tags: Telecom Resellers