Prompt Voice

What impression do customers get when they call your business?

What do people hear when they are on hold, they're placed in a queue or transferred from one extension to another?

Recent research reveals that, on average, callers listen to recordings for about 20% of the time they’re on the phone. But so many businesses are missing out on the opportunity to use their phone system to provide a great customer experience, to inform and entertain callers, or to upsell.


Enhance your phone system with professional recordings 

Sell more and sound great with your phone system, with professionally recorded announcements, on-hold and in-queue marketing.

Prompt Voice is a new service which allows you to order prompts for IVR menus, in addition to music and marketing messages to play callers while in-queue or on-hold. It’s configured by you using a simple-to-use web portal.

The new streaming technology unlocks powerful features that turn music on hold from a ‘silence filler’ into a powerful communication tool that business owners can use to drive significant business advantage.

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Highlights of the Prompt Voice System include:


Welcome callers with brand-enhancing messages, produce welcome messages and out-of-hours messages recorded by expert voice artists to make your business sound more professional

Music Choice

Regularly updated music playlists, and a wide variety of different genres, stop your audio marketing from getting old

Schedule Messages

Schedule messages to play just when relevant, for example: sale promotions, seasonal offers, Christmas and New Year announcements or upcoming special events

Customer Service

Reduce customer frustration and call hang-ups

10,000+ Messages

Need inspiration? Prompt Voice has a library of 10,000+ professionally scripted messages – all included free within the service

Professional Voice Artists

Choose from 300+ professional voice artists or text to speech characters from all the leading TTS engines, in 50+ languages and dialects, find one that’s perfect for you!