Live Wallboard - Phone Performance Management

SYSCONFiG Wallboards

“Our customers enjoy the flexibility of Wallboards.  They easily manage teams, either on the move or on site.  And, set targets according to seasonal trends, which saves time and promotes efficiency”  Mark Culshaw, Talk Telecom.

  • See how the business performs on the phone
  • Manage the team whilst on the move
  • Build Targets/Goals

SYSCONFiG Wallboards allow your customers to build multi-page information screens, including data from outside the organization. Colour coded for status changes, decisions can be made based on results. Used on extensions, ring groups and queues to show performance. Features customer surveys, with results emailed to nominated contact.

Contact us today for more details.

 

Sysconfig Wallboard Overview
Sysconfig Wallboard settings.jpg
Sysconfig Wallboard setup.jpg

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More Features

Multiple page timed scroll

Access to external data

Drag and drop tiles

Colour coding based on variables

Flashing tiles for alerts

Access anywhere

Cross reference results

Call performance reports

Data stored for 12 months.

Minutiae can be collected from statistics platform