MS Teams

Integrate Microsoft Teams With Your Cloud-Based Phone System

Microsoft Teams is rapidly becoming the go-to team collaboration solution, as part of the Microsoft 365 Suite.

 

The Sysconfig platform works together with these tools, allowing you to offer customers a unified communications platform.

The integration with Microsoft means:

 

  • Your contact centre staff can operate using MS teams, improving their teamwork and collaboration – especially when working remotely
  • Your team can access via multiple devices
  • Call reporting across your business, including your service delivery
  • Access to management information and call recordings
  • Easy to implement, with fast number porting of existing ISDN on to MS Teams

 

The Sysconfig can also integrate with non- MS Teams phone system users, giving you a single communications interface for your team.

Make an Enquiry

So to find out more, and to help your customers complete their collaboration journey, contact us to enquire about our partnership programme.