“Our customers enjoy the flexibility of Wallboards. They easily manage teams, either on the move or on site. And, set targets according to seasonal trends, which saves time and promotes efficiency” Mark Culshaw, Talk Telecom.
- See how the business performs on the phone
- Manage the team whilst on the move
- Build Targets/Goals
SYSCONFiG Wallboards allow your customers to build multi-page information screens, including data from outside the organization. Colour coded for status changes, decisions can be made based on results. Used on extensions, ring groups and queues to show performance. Features customer surveys, with results emailed to nominated contact.
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Multiple page timed scroll
Access to external data
Drag and drop tiles
Colour coding based on variables
Flashing tiles for alerts
Cross reference results
Call performance reports
Data stored for 12 months.
Minutiae can be collected from statistics platform