Live Wallboard - Phone Performance Management

“Our customers enjoy the flexibility of Wallboards.  They easily manage teams, either on the move or on site.  And, set targets according to seasonal trends, which saves time and promotes efficiency”  Mark Culshaw, Talk Telecom.

  • See how the business performs on the phone
  • Manage the team whilst on the move
  • Build Targets/Goals

SYSCONFiG Wallboards allow your customers to build multi-page information screens, including data from outside the organization. Colour coded for status changes, decisions can be made based on results. Used on extensions, ring groups and queues to show performance. Features customer surveys, with results emailed to nominated contact.

Contact us today for more details.

 

Sysconfig Wallboard Overview
Sysconfig Wallboard settings.jpg
Sysconfig Wallboard setup.jpg

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More Features

 
Multiple page timed scroll

 

 
Access to external data

 

 
Drag and drop tiles

 

 
Colour coding based on variables

 

 
Flashing tiles for alerts

 

 
Access anywhere

 

 
Cross reference results

 

 
Call performance reports

 

 
Data stored for 12 months.

 

 
Minutiae can be collected from statistics platform